Accurate Information. Secure Handling. Safer Care.
In health and social care, information is central to everything we do. Care staff handle sensitive details about people’s health, personal lives, families and support needs — and how this information is handled directly affects safety, dignity, continuity of care and legal compliance. Our Handling Information in Health and Social Care course equips staff with the knowledge, understanding and confidence to handle information correctly, securely and professionally in day-to-day care practice. This training supports organisations to reduce risk, improve accuracy and demonstrate strong information governance.
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Why Choose CareWise Training Hub?
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Designed specifically for information handling in health and social care
Focuses on real-life care, recording and information-sharing scenarios
Delivered by an experienced Health & Social Care Trainer
Aligned with UK legislation and CQC expectations
Practical, clear and easy to apply in daily work
Suitable for care homes, domiciliary care, supported living & healthcare services
Ideal for induction and refresher training
We help care providers ensure information is handled safely, lawfully and consistently.
Who Is This Course For?
This course is ideal for:
Care Assistants & Support Workers
Senior Care Staff & Team Leaders
Healthcare Assistants
Supervisors and Managers
Domiciliary Care & Care Home Staff
Supported Living and Community Care Teams
Administrative and office-based staff
Suitable for any staff who handle, record, store or share information.
What This Course Covers
This course provides essential awareness of health and safety responsibilities within health and social care settings, including:
This course provides essential understanding of handling information in care settings, including:
What handling information means in health and social care
Types of information used in care services
Legal and professional responsibilities
Confidentiality and data protection awareness
Accurate, timely and objective information recording
Secure handling of paper and electronic records
Appropriate information sharing
Verbal communication and information security
Handling information in safeguarding situations
Common errors and how to avoid them
Responding to information breaches or concerns
All content is practical, care-focused and scenario-based.
Learning Outcomes
By the end of this course, learners will be able to:
Understand their responsibilities when handling information
Handle and record information accurately and securely
Share information appropriately and lawfully
Protect confidentiality and individual privacy
Reduce the risk of information errors and breaches
Work in line with organisational policies and legal requirements
Why This Training Matters for Your Organisation
Strong information-handling training helps your organisation:
- Protect service user privacy and dignity
- Reduce data breaches and documentation errors
- Improve continuity and quality of care
- Support safeguarding and accountability
- Demonstrate compliance during inspections
- Increase staff confidence and professionalism
Good information handling underpins safe, effective and high-quality care.
Compliance
Certification
Upon successful completion, learners will receive a:
Certificate of Completion – Handling Information in Health and Social Care
This certificate confirms that the learner has completed information-handling awareness training relevant to health and social care roles.
Why Care Providers Trust CareWise Training Hub
CareWise Training Hub supports care providers to deliver safe, compliant and well-governed services.
With real-world experience in health and social care, our training reflects the daily information-handling responsibilities staff carry, and provides practical guidance that improves practice immediately.
Course Format & Delivery
Instructor-led group training
Suitable for induction and refresher programmes
On-site delivery at your workplace (subject to agreement)
Interactive discussion and real-life care scenarios
Reflective and practical learning approach
Contact CareWise Training Hub today to:
- Book this course for your team
- Request a group quote
- Arrange on-site delivery
- Include this course in your induction or mandatory training package
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